Terms & Conditions2019-06-11T11:40:08+00:00

Terms & Conditions

Our Terms and Conditions include important information relating to our cycling tours, bicycle hire, payment for services and your safety.

BIKE HIRE

Your bike hire price includes a bicycle, lock and repair kit.

UPGRADES & EXTRAS

Upgrades and extras include panniers, handle-bar bags, luggage trailers, tandems, car racks, tagalongs, child seats, child carriers and child trailers. Extras may be provided for free with online bookings, subject to availability.

CANCELLATIONS & REFUNDS

If you cancel your bike rental reservation, you must notify us by email. Cancellation fees may apply and please note all cancellation fees are “per person.” All refunds will be processed within 7 days of receipt of your cancellation.

Transaction fees such as credit card, Paypal, Stripe or any other type of third party fees are non-refundable. There is no refund for returning your bike or ending your cycling tour early or arriving late. Please note that we do not make any refunds for any unused portion of your Bike Hire period.

Cancellations can be made up to 30 days before your cycling tour or bike hire period begins.

Booking deposits for cycling tours are non-transferrable and non-refundable. Refunds are not possible once full payment has been received.

West Ireland Cycling reserves the right to make changes to itineraries, and prices due to unforeseen circumstances including inclement weather. All efforts are made to keep any route changes minimal. West Ireland Cycling reserves the right to decline a reservation or to refuse service to anyone.

CHARGES & TRANSFERS

An administrative charge of 30 Euro per person applies to any changes to a reservation. To transfer a reservation to another tour date within 30 days prior to your original departure date, a 100 Euro per person administrative charge applies. All changes are subject to availability and cannot be guaranteed.

GRATUITIES

Gratuities for West Ireland Cycling tour guides are not required but are always appreciated but are entirely at your own discretion.

ACCOMMODATION

Tour prices are per person sharing B&B Accommodation. Single rooms are available on a limited basis at an additional fee. We may not be able to honor private room requests during certain peak periods. Family Rooms can be requested for families with 2 adults and 2 children. Family Rooms may not be available at all locations on our tours.

West Ireland Cycling reserves the right to make changes to these terms and conditions at any time.

CHILDREN

Children of any age are welcome on any of our tours if accompanied by a responsible adult (parent / guardian for children under 12).

MEDICAL SERVICES

Medical services or facilities may not be readily available or accessible during all or part of your tour. You are responsible to select a tour appropriate to your abilities and interest. You are responsible for being in sufficient good health to undertake the tour, to prepare for the tour by studying the itinerary on the web site or pre-departure materials that may be sent to you by West Ireland Cycling, and for bringing the appropriate clothing and equipment for your tour.

PHOTOGRAPHY & VIDEO

West Ireland Cycling reserves the right to take photographic or film records of any of its tours, and to use any such photographic or film records for promotional and/or commercial purposes. If you prefer not to be included in such photographic of film records, please make this clear to staff before starting your tour.

BIKE SECURITY AND BIKE THEFT

The customer to whom the bike is rented is responsible for the security of the bike for the entire period of hire. Hired bikes must be securely locked using an approved West Ireland Cycling lock at all times when the bike is unattended. Bikes must be locked to a secure immoveable object such as a bike rack/lamp post.

Failure to comply with these security conditions will result in the following:

  • The customer to whom the bike is rented is liable for the full replacement cost of the bike as deemed by our shop mechanic.
  • The hire fee and deposit are forfeited when bikes are stolen.
  • West Ireland Cycling is under no obligation to refund amounts paid or provide a replacement rental bike.

GROUP TRAVEL DISCOUNTS

We can offer discounted rates to groups of 8 or more.

RIGHTS AND OBLIGATIONS

THESE CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

Participation in a cycling holiday or bike hire is subject to the acceptance by the participants to the following terms and conditions:

West Ireland Cycling will provide all participants with bicycles, helmets & equipment that will be delivered in perfect working condition and these must be returned in the same condition at the end of the tour or hire period.

Participants of the cycling tour or bike hire affirm that they are entirely responsible for their own actions and that any rights to claim for damages against West Ireland Cycling are waived. In particular (but not limited to) clients declare that:

They are able to ride a bike safely;

They are of good health and know of no reason why they should not participate in the tour;

They know the Irish Rules of the Road;

They are able and willing to follow all of the instructions given by staff.

They are not under the influence of alcohol or any other substances which may impair their judgement or coordination.

They understand fully how to use all of the equipment that has been given to them by West Ireland Cycling and agree to use it.

West Ireland Cycling may also request a health certificate if it is deemed necessary.

Participants of the cycling tour or bike hire are required to practice prudence and diligence, particularly in relation to the use of the equipment provided by West Ireland Cycling.

Participants of the cycling tour or bike hire accept that they use the equipment provided by West Ireland Cycling is at their own risk.

Participants of the cycling tour or bike hire have the right to purchase personal insurance to cover potential damage to their person, third parties or equipment.

West Ireland Cycling accept no liability for any damage to the participant, third parties and equipment however caused during tours or bike hire.

West Ireland Cycling do not accept any liability for loss of baggage, money, valuables or any other items during the tour or bike hire.

Participants of the cycling tour or bike hire will be held responsible for any damage to the equipment, in excess of normal wear and tear, provided to them by West Ireland Cycling

Participants of the cycling tour or bike hire will be held liable for all damages that West Ireland Cycling may endure due to the failure of the participant to comply with their obligations.